Privacy Policy and Data Protection
The protection of the personal data of the visitor/user of our website is a matter of major importance for our company arcadianepictours.gr and a cornerstone in the relationship of trust that we aim to create between the visitor/user and our services.
We have prepared this privacy policy in order to inform our visitor/user that the company collects and processes personal data, the management and protection of which is governed by the provisions of Greek Law and European Law (Law 2472/1997, Presidential Decree 207/1998. Presidential Decree 79/2000 and Article 8 of Law 2819/2000, Directives 95/46/EC and 97/66/EC) and recently defined by the GDPR, the General Data Protection Regulation (EU) 2016/679 and Directive (EU) 2016/680
In addition, through the following, we aim to inform the visitor/user about the way we collect personal data, the type them, the reason why we collect them, who has access to them and how we ensure the security of these data.
In any case, the company reserves the right to change the terms of protection of personal data after informing visitors/users and within the existing or potential legal framework.
1) Purpose: The purpose of this policy is to inform the subjects about the data collected for their own service and provision of services, as well as to inform them about offers and new services. Through this policy, the subjects of the data can be informed about their rights regarding access, modification or deletion of these.
2) Personal Data: Arcadianepictours.gr requests and receives from you only those data that are absolutely necessary to serve the relationship between us and are used exclusively and only for the purposes for which they have been collected. Data that you have voluntarily disclosed to our company is also collected.
3) Collection of Personal Data:
a) Arcadianepictours.gr collects your personal information:
When you contact us in any way wishing to learn information about the services we provide via electronic mail
When you make a purchase through our online store.
When payment for our services is made via credit, debit card or pos machine.
b) The personal information we collect includes:
Your name and contact information (such as address, phone numbers and e-mail address).
Information required for financial purposes, such as payment information.
4) How personal data is used: We use the personal information we collect:
To satisfy your requests.
To manage and improve our business and our relationship with you.
To answer your questions.
To send you our offers, news, updates and new services, in accordance with the communication preferences you have selected and
To comply with our legal and regulatory obligations, to respond to legal processes or requests from government authorities for information.
5) Manner and duration of retention: We retain your personal information in an identifiable form, for as long as is reasonably necessary to fulfill the purposes for which it is collected and as required to comply with applicable legal and regulatory obligations.
6) Data Security: arcadianepictours.gr has taken all appropriate technical measures to secure your personal data. It provides limited access only to those (employees / associates) who need to have access to the data. It takes all necessary measures to prevent any unauthorized access, use or modification of this data. Complies with applicable legislation and has established procedures for data protection.
7) Data Recipients: Recipients of data may only be authorized employees of the company as well as third-party partners, who through contracts with arcadianepictours.gr have committed to complying with this policy and mainly to not copying, disposing of, destroying and altering this data.
8) Subject Rights: The data subject has the rights of Law 2472/1997, as applicable at any time and the GDPR, and specifically the right to access, rectify and delete. Any relevant request can be submitted via e-mail to info@arcadianepictours.gr. In the same way, you can declare that you do not wish to receive updates, offers and news from our company in the future.
9) Connection to other websites: Through the arcadianepictours.gr website, the possibility of connecting to websites of other companies may be given. arcadianepictours.gr is not responsible to users for any leakage of their personal data due to their use of third-party products and services through the company’s website.
10) COOKIES: Arcadianepictours.gr may use cookies to identify the user. Cookies are small text files that are stored on each user’s terminal, without receiving any information or gaining knowledge of the user’s personal files or documents. Cookies are used exclusively and solely to facilitate the user’s access to specific products and/or services and for statistical purposes in order to determine the areas in which the products and/or services of arcadianepictours.gr/ are popular or for marketing purposes. arcadianepictours.gr gives users the right to object to the use of cookies, in which case the user will not be able to have further access to such services. In case you want to consent or withdraw your consent, you can send an email to info@arcadianepictours.gr.
11) Policy Amendment: Arcadianepictours.gr reserves the right to amend this policy by updating this text in order to comply with the applicable data protection legislation and in any other case it deems necessary.